Islami Bank calls for stronger customer service to boost public trust

Business Desk :

Islami Bank PLC chairman M Zubaidur Rahman on Saturday urged bank officials and employees to further strengthen public confidence in the institution by prioritising customer satisfaction and quality of service.

He made the remarks while speaking as the chief guest at an employees’ conference covering three zones and five corporate branches of the bank in Dhaka city. The conference was held yesterday at Senaprangan in Dhaka Cantonment.

Professor Rahman said clients are the bank’s lifeblood, and resolving customer complaints promptly and effectively must remain the institution’s primary objective.

The conference was presided over by Omar Faruk Khan, managing director of Islami Bank Bangladesh PLC.
Among the special guests were Mohammad Khurshid Wahab, chairman of the executive committee, Abdus Salam, chairman of the audit committee, Masud Rahman, chairman of the risk management committee and Abdul Jalil, independent director of the bank.