Haier Bangladesh launches 24/7 call center, expands service network

Business Desk :

Haier Bangladesh has introduced a 24/7 customer call center and significantly expanded its after-sales service network by adding 17 Exclusive Service Centers and 7 Direct Service Centers across the country recently.
This initiative ensures uninterrupted customer support, available 24 hours a day, 7 days a week.

By pioneering such a service in Bangladesh’s electronics industry, Haier has set a new benchmark for customer care-offering round-the-clock assistance, faster response times, and enhanced service quality for Haier customers nationwide.

The expanded service infrastructure will deliver standardized and reliable technical support in key regions, reinforcing Haier’s commitment to superior customer experience.

Haier Bangladesh’s Deputy Managing Director, Wang Xiangjing, and Head of Service, Fazlul Haque, attended the launch event.

Speaking at the ceremony, Wang Xiangjing stated, “Customer satisfaction is central to Haier’s global vision.
By introducing a 24/7 call center and strengthening our service network,we aim to provide faster, more reliable, and more convenient service to customers across Bangladesh.”

This initiative underscores Haier Bangladesh’s dedication to enhancing customer experience and strengthening service capabilities nationwide.