vivo expands online, in-store services

Business Desk :
Global smartphone brand vivo has expanded the reach of its online and in-store services in Bangladesh to deliver a superior customer experience. The brand keeps local customers up to date about the latest product launches and features through its after-sales service, providing relevant information before and after the purchase. Customers can also send in their queries via email and get a response within 24 hours, said a press release.
With the ongoing COVID-19 pandemic, the necessity for online services is increasing more than ever. With safety requirements in mind, vivo has taken a thoughtful step to offer its customers a convenient inquiry, buying, and delivery experience at their comfort. Customers can purchase any vivo smartphone through online. Following the Benfen philosophy, this brand has been expanding its services in Bangladesh since its inception, more than 3.5 years ago.
Speaking about the facilities, Assistant Manager (PR), Reasat Ahmed; vivo Bangladesh, said, “As a customer-centric brand, vivo believes in supporting customers at every step of their smartphone journey, with a strong focus on after-sales service.