Dr. Tapash Chandra Paul, CFO of Mercantile Bank Limited, attends a day long training on `Customer Service and Complaint Management as per Bangladesh Bank Guidelines’ at the bank’s Training Institute in the capital recently. Desk officials from customer service desk of various branches participated at the training program.Javed Tariq, Principal of MBTI, Md. Enayet Ullah, EVP and Sheikh Mohammad Soyeb Hasan, AVP of the bank were present.