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Drug reps barred from hospital premises

Staff Reporter :

The Ministry of Health and Family Welfare has issued a new 10-point directive aimed at improving both government and private healthcare facilities in order to enhance hospital management and healthcare quality. The directive, which includes a ban on pharmaceutical company representatives entering hospital premises, is part of a broader effort to streamline hospital operations and ensure that medical services are provided efficiently and equitably.

The directive, signed by Deputy Secretary of the Health Services Division Umme Habiba on November 18, outlines key measures to address issues within the healthcare system, with a particular emphasis on ensuring priority treatment for those injured during the recent anti-discrimination student protests.

One of the most notable provisions of the new directive is the ban on pharmaceutical company representatives from entering hospital premises. This measure aims to curb undue influence and ensure that doctors make medical decisions based solely on patient needs, rather than marketing pressure from drug companies.

The directive mandates that both government and private hospitals prioritize individuals injured during the student protests, providing free treatment to all victims. Additionally, in private hospitals, the government will cover the cost of medications for injured patients who are unable to afford them, provided they submit verified bills and vouchers to the Directorate of Health Services.

In cases where patients require advanced medical care that is unavailable in Bangladesh, the directive specifies that applications to send patients abroad must be supported by a medical board’s recommendation. The requests should be promptly forwarded to the Health Services Division for approval.

To streamline hospital operations, the directive outlines a number of measures aimed at improving patient flow and reducing chaos. This includes the introduction of visitor cards to regulate hospital entry, with a strict policy that unauthorized visitors will not be allowed into patient rooms.

The directive emphasizes that all medical staff must adhere to appointment schedules and examination timings, with a focus on reducing wait times for patients and improving overall efficiency.

Hospitals are instructed to establish reception desks that will sort patients according to their ailments, directing them to the appropriate specialists or departments. This is expected to improve patient care by reducing unnecessary delays and ensuring that patients see the right doctors for their conditions.

The directive encourages the implementation of digital systems for patient ticketing and registration processes. By introducing streamlined, digital processes, the ministry hopes to reduce bottlenecks and improve patient experience.

In line with efforts to maintain high medical standards, the directive mandates that only registered or certified individuals should be involved in patient care at any stage, ensuring that unqualified or uncertified personnel do not engage in medical activities.

The Health Ministry’s directives aim to improve healthcare delivery by reducing inefficiencies and eliminating corruption within hospital systems. By focusing on key areas such as prioritizing treatment for protest victims, controlling hospital access, and ensuring the professionalism of medical staff, the Ministry hopes to create a more organized and transparent healthcare system.