NID server glitch disrupts passport service

News Desk :
Complications in the National ID server have hampered SIM registration, passport verification and other services.
The Association of Mobile Telecom Operators of Bangladesh or AMTOB wrote to the NID cell under the Election Commission over the complications on Monday.
Speaking to http://bdnews24.com on Tuesday, AMTOB Secretary General Lt Col Mohammad Zulfikar said they use the NID server to provide customers with SIM registration, replacement, mobile number portability, roaming, ownership change and other services.

“But customers cannot get these services as the EC server has been down recently. We’ve contacted the EC about the matter. I hope this problem will be solved soon.”
Shahidul Islam, a director at the Department of Immigration and Passports, said the server of the department was working properly, but that for the NID was slow, causing delay in the department’s work.
The NID database and relevant services are under the EC. The work to transfer the duty to the home ministry has been ongoing. EC officials said they were facing problems in biometric verification for two days.
Md Ashraf Hossain, system manager at the EC’s NID wing, said service, not the server, was down.
“We’re working on complaints about fingerprint verification. I hope it will be fixed within tomorrow [Wednesday],” he said.