NRBC Bank: A Decade of Smart Banking

Al Amin :
Once upon a time, withdrawing money without a cheque Book or ATM card was impossible. We couldn’t think of drawing money without any of these. But technology has changed this situation. Now mobile apps can solve this problem easily.
The bank has introduced a QR code system for money withdrawal. NRBC Bank is the 1st Bank to introduce this service. As a result, customers can easily withdraw money by simply logging in to the ‘Planet’ app and scanning the QR code on the bank’s cash counter.
It has ensured the banking from home service for its customers. NRBC Bank has completed its 1st decade successfully, and striving to ensure smart banking services for its customers.
NRBC Bank, the dream bank of a group of expatriate entrepreneurs, started its journey on April 2, 2013. With the invention of new and customer-friendly services, NRBC bank has reached a unique milestone within 10 years. This bank has introduced services for people of all classes. In this digital era, NRBC Bank has launched a digital banking service for Generation.
In the year 2019, it launched its banking app ‘Planet’. Soon after that, it introduced Planet Plus for corporate users. Now customers can receive any kind of banking service with these apps easily. There are special banking facilities for corporate clients also. At present, 55 thousand customers are availing banking services from NRBC Bank.
Online account opening to online shopping, everything is possible through Planet app. Even a customer can pay government utility bills such as DESCO, DPDC and WASA. A customer can get information regarding the Bank’s services including the location of ATM Booths, branches and sub branches through this app. An average of BDT 350-360 crore is being transacted every month through this service.
 Bank’s Chairman SM Parvez Tamal said NRBC is committed to ensuring easy banking services for its customers.
“Like the Banks in first-world countries, we want to take our services to the doorsteps of the people of our country. That’s why we have ensured the use of the latest technology to streamline all services into one,” he said.
To make it even more convenient, the customers can avail the services even without visiting the branches. For example, account balance inquiry is only a missed call away to the Bank’s designated helpline number 09612672225. Even ‘Push/pull’ sms service is also available for the customers. Moreover, a customer can get access to all the services of the bank through NRBC i banking service.
NRBC Bank has received international recognition for its success in the introduction and expansion of technology-based services. NRBC Bank Planet has been recognized as ‘Most Innovate Mobile Banking apps’ by UK based magazine, The Global Economics. NRBC bank has also received two awards for ‘Best Use of IT and Technology’ and ‘Best Use of Mobile Technology’ at South Asian Business Excellence Award.
Golam Awlia, Managing Director and CEO of the bank, said, Planet has become a one stop solution for the Bank’s customers. Banking has become much easier due to proper use of technology today. We are encouraging the customers to embark on this journey to become a cashless society.