159 complaints of investors addressed through CCAM in nine months

Business Desk :
As many as 159 complaints submitted online by investors have been addressed in the last nine months, according to the Bangladesh Securities and Exchange Commission (BSEC) data.
The online Customer Complaints Address Module (CCAM) introduced by the securities regulator on September 30 in 2019 has brought much relief to the investors as they can easily submit their complaints using this CCAM.
The investors can submit all kinds of complaints such as non-payment of cash dividend, non-disbursement of stock dividends, non-payment of sale proceeds and unauthorised sales of shares. They also can lodge complaints regarding delays in the settlement of share transactions, margin finance and interest, forced selling, and financial losses due to non-transfer of shares.