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Editorial

(The model developed by Parasuraman, Zeithalm and Berry in 1985, Five different stages of GAP have been shown to determine the fact of actual dissatisfaction from both the end of customers and companies).

Client & Company

Anika Nashat Matin :Service Quality GAP model is a tool of measurement that helps to identify GAPs between customer expectation and the actual service perceived...

Hearing loss can be directly caused by noise pollution, whether listening to loud music in your headphones or being exposed to loud drilling noises at work, heavy air or land traffic or separate incidents in which noise levels reach dangerous intervals, s

Hidden Killer

Md. Rakibul Islam :Quite environment is considered to be a basic requirement for human leaving with a good health and well-being. However, Noise pollution continues...

Peace

Thomas L. Knapp : As 1914 drew to a close, Europe had been at war for months. On the Western Front, opposing armies faced each...

Revival

Dr. Md Akther Uddin :The Sustainable Development Goals (SDGs) are a collection of 17 goals designed to be a blueprint to achieve a better and...