ADB unveils model to fast-track change

Business Desk :

Ambitious reforms introduced through the Asian Development Bank’s (ADB) New Operating Model (NOM) show promise in enhancing cross-regional collaboration and country-focused operations.

However, clearer communication, streamlined processes, and a more inclusive approach to implementation are essential for the reform to succeed, according to a new evaluation by ADB’s Independent Evaluation Department (IED).

Launched in June 2023, NOM aimed to position ADB to better respond to the region’s evolving development challenges, reports BSS.

The evaluation focused on NOM’s design and early implementation of the four shifts-solutions, ways of working, private sector development, and climate change-and is intended to inform real-time learning and strategic course correction, said an ADB press release.

“ADB’s reform, based on a sound organizational review that identified the future challenges to be a more effective organization, was far-reaching. But for transformation to truly take hold, greater clarity on direction and open, two-way communication with staff will be key,” said IED Director General Emmanuel Jimenez.

The report found that while NOM successfully increased collaboration and opened new professional development pathways for many international staff, it also introduced unintended complexity. Local staff feedback indicated mixed experiences with mobility, and increased coordination requirements contributed to administrative burdens.

“Staff shared that while the NOM encourages cross-border work and knowledge-sharing, the current structure often slows processes and contributes to confusion around accountability,” said evaluation Team Leader Erik Bloom.