GP and bKash join hands to revolutionize customer services

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Business Report :
Grameenphone, the country’s smart connectivity provider, has partnered with bKash, the largest Mobile Financial Service (MFS) provider, for enabling its customers to seamlessly open bKash accounts directly within the MyGP app.
This seamless account opening functionality integrated within the MyGP app, setting a new standard for accessibility and ease-of-use. This pioneering initiative marks the first of its kind in Bangladesh, solidifying Grameenphone and bKash as major forces driving innovation in their respective industries.
This collaboration has enabled bKash customer registration process within the MyGP app by simply clicking on the dedicated section. Upon consent and few verifications, customers are swiftly transitioned to the bKash registration platform, where users can proceed to fulfill the eKYC (electronic Know Your Customer) process and follow the required steps. These seamless procedures enable customers to promptly unlock access to a diverse range of financial services via bKash. Initially, android users can enjoy this seamless bKash account opening service in MyGP app.
New Customers who open a bKash account through MyGP will receive an enticing bonus of up to 125 Tk upon opening their accounts. This incentive will encourage customers to explore and make the most of the diverse features and services offered by the bKash platform.
Expressing enthusiasm for the partnership, Yasir Azman, CEO of Grameenphone said, “At Grameenphone, our customers are at the heart of everything we do. We continuously strive to provide them with the best solutions and deliver innovative solutions that enhance customer experience, convenience, and accessibility. Our collaboration with bKash reflects our customer-centric approach while signifying our concerted effort towards promoting financial inclusion and digital empowerment to create a Smart Bangladesh.”